Terms of Service

Last Updated: March 2026

Welcome to Loolya. These Terms of Service (“Terms”) govern your access to and use of our website located at https://loolya.com/ and any related services provided by Loolya.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our website or services.

1. Overview

Loolya operates an eCommerce platform offering products such as T-Shirts, Shoes, Jackets, Hats, and Sunglasses. These Terms apply to all visitors, users, and customers who access or use our services.

We reserve the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

2. Eligibility

By using this website, you represent that:

  • You are at least the age of majority in your jurisdiction
  • You have the legal capacity to enter into a binding agreement
  • You will use the website in compliance with all applicable laws

We may refuse service, suspend accounts, or cancel orders at our discretion if these conditions are not met.

3. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and restricting access to your account.

You agree to accept responsibility for all activities that occur under your account.

Loolya is not liable for any loss or damage resulting from unauthorized account access.

4. Product Information

We strive to provide accurate descriptions, images, and pricing for all products. However, we do not guarantee that:

  • Product descriptions are error-free or complete
  • Colors displayed on your device are fully accurate
  • All items will be available at all times

We reserve the right to correct errors, update information, or cancel orders if inaccuracies are identified.

5. Pricing & Payments

All prices listed on our website are in United States Dollars (USD) unless otherwise stated.

By placing an order, you agree to pay the total amount displayed at checkout, including shipping fees and applicable taxes.

Payments are processed securely through third-party providers. We do not store full payment details on our servers.

6. Orders & Acceptance

All orders placed on Loolya are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order at our discretion
  • Limit quantities per customer or order
  • Request additional verification before processing

If an order is canceled after payment has been processed, a refund will be issued according to our policies.

7. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy.

Delivery timelines provided are estimates and not guaranteed. Delays may occur due to factors beyond our control, including carrier disruptions and external conditions.

Risk of loss transfers to the customer upon delivery to the provided address.

8. Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

We reserve the right to evaluate return eligibility based on the conditions outlined in that policy.

9. Prohibited Uses

You agree not to use our website for any unlawful or prohibited activities, including but not limited to:

  • Violating any applicable laws or regulations
  • Engaging in fraudulent or deceptive practices
  • Interfering with website security or functionality
  • Uploading malicious code or harmful content

Violation of these Terms may result in termination of access to our services.

10. Intellectual Property

All content on the Loolya website, including text, images, logos, graphics, and design elements, is the property of Loolya or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

11. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the content, policies, or practices of these external platforms.

Accessing third-party services is at your own risk.

12. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will be uninterrupted or error-free
  • Defects will be corrected promptly
  • The website is free from viruses or harmful components

To the fullest extent permitted by law, Loolya disclaims all warranties, express or implied.

13. Limitation of Liability

To the maximum extent permitted by law, Loolya shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased.

Our total liability for any claim shall not exceed the amount paid for the product in question.

14. Indemnification

You agree to indemnify and hold harmless Loolya, its affiliates, and employees from any claims, damages, or expenses arising from your violation of these Terms or misuse of the website.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.

Any disputes arising from these Terms shall be resolved through appropriate legal channels.

16. Termination

We reserve the right to terminate or suspend access to our website at any time, without prior notice, for conduct that violates these Terms or is otherwise harmful to our business or users.

17. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated revision date.

Continued use of the website constitutes acceptance of the updated Terms.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@loolya.com
Support Hours: 8:00 AM – 5:00 PM (EST), Monday – Saturday

We aim to respond within 24–48 business hours.

19. Entire Agreement

These Terms, along with our related policies, constitute the entire agreement between you and Loolya regarding your use of our website and services.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.

20. Important Notice

All terms, conditions, and timelines stated in this document are provided as general information and are not guaranteed. Certain circumstances may affect the application of these Terms.

By using our website, you acknowledge and agree to these Terms of Service.